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Customer Lifetime Value Calculator

Two models: the classic value × frequency × lifespan × margin, and a retention model with discount rate. Add acquisition cost to see payback and the CLV:CAC ratio.

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How to use it

  1. Enter average order value, frequency and margin.
  2. Pick a model and fill lifespan or retention.
  3. Add CAC to see the ratio and payback.

Questions

What is a healthy CLV:CAC?

3:1 or higher is a common benchmark.

Which model should I use?

Simple works for quick estimates; retention-based is better for subscriptions.

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